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Find My Practitioner

A LITTLE HELP, WHEN YOU NEED IT

Let’s talk.

Questions about your account, your practice or your next step? Find the right support, all in one place.

Send us a message

Tell us how we can help. Please leave out medical records, payment card details and passwords.

We use these details to handle your enquiry. Read our Privacy notice. For an existing booking, include its reference rather than sensitive information.

BEFORE YOU SEND

A few useful pointers

Need to speak to your practitioner?

For session arrangements, use Messages in your account. The directory support team does not provide care or make clinical decisions.

Have a question about a booking or payment?

Include your booking or order reference and a short description. Never include card numbers or bank credentials. The current staging checkout uses demonstration transactions.

Want to change or remove your information?

Choose “Privacy & data request” above. Tell us what you need; we may need to verify account ownership before sharing or changing personal information.

Reporting a listing or technical problem?

Include the page link and what happened, without sending private conversations or sensitive screenshots. This form is not an emergency or urgent-care service.